Please allow up to 5 days for despatch.
Standard delivery costs £2.95 for orders under £49. We offer free standard delivery on orders of £49 to £199.99 to any UK mainland address. Standard delivery orders will not need to be signed for.
Orders placed should arrive in 3 – 6 days (excluding Sundays).
Express delivery is a next day service for selected orders placed before 3pm Monday to Friday. Selected orders placed after 3pm Monday to Thursday should arrive in 2 days. Selected orders placed after 3pm on Friday but before 3pm Saturday, will arrive on the following Monday. Delivery usually takes place between 8am – 6pm. Orders for express delivery will need to be signed for.
You can have your order delivered by Express delivery to any address in the UK. Unfortunately we cannot do Express Delivery to addresses in Eire or the Channel Islands. Express Delivery orders will be delivered by Royal Mail and will need to be signed for.
Express delivery costs £4.95 for orders up to the value of £199.99. Express delivery is free on orders of £200 or more.
Postage to other countries vary:
Republic of Ireland postage is charged at £12.00 on orders up to £150, and free thereafter.
Austria, Belgium, Cyprus, Denmark, Estonia, Finland, France, Germany, Gibraltar, Iceland, Italy, Luxembourg, Malta, Monaco, Netherlands, Norway, Poland, Portugal, San Marino, Spain, Sweden, Switzerland.
International delivery to other countries approximately 10 days to US, Ireland, Isle of Man, Israel, Jersey.
International delivery to Russia 5-7 working days.
Please note: Delivery times are extended over public holidays.
Delivery times for items ordered during busy periods could take up to 2 days longer than usual.
Goods remain the property of Tsarina’s Palace until paid in full.
We reserve the right to change our terms and conditions.